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Effective Date: 01/05/2025
Thank you for visiting The HSE Coach.
This Shipping Policy explains how products purchased on thehsecoach.com are delivered to customers.
1. Nature of Products
The HSE Coach offers only digital products, including but not limited to:
- Online safety courses
- Downloadable eBooks
- Safety templates and checklists
- Digital study materials and learning resources
We do not sell or ship any physical products.
2. Digital Delivery Method
All products purchased on thehsecoach.com are delivered digitally through one or more of the following methods:
- Instant download link displayed after successful payment
- Download access via the user account dashboard
- Email containing access or download instructions
Delivery is typically immediate after payment confirmation. In rare cases, delivery may take a few minutes due to payment verification or technical processing.
3. Shipping Charges
Since all products are delivered digitally:
- No shipping charges are applied
- No handling or logistics fees are involved
The price shown at checkout is the final price.
4. Delivery Issues
If you experience any of the following issues:
- No download link received
- Unable to access purchased content
- Payment completed but access not granted
Please contact us immediately at our support page. We aim to resolve all delivery related issues within 1 to 3 business days.
5. International Availability
Our digital products are available for purchase globally, subject to payment gateway availability and local regulations.
6. Contact Information
For any questions regarding this Shipping Policy or delivery of digital products, please contact us through our Contact Us page on the website.
7. Policy Updates
The HSE Coach reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on this page.